Shipping
At Loop & Hook, we take pride in delivering your orders with care. We offer Canada and USA shipping, so no matter where you are, you can enjoy our cozy, high-quality pieces. If you have any shipping inquiries, feel free to contact us at help@loopandhook.co
Shipping Within Canada & USA
We provide flexible delivery options to suit your needs:
Delivery options:
- Orders over $50 – $6.50 Standard Shipping (Tracked, 4-7 working days)
- Orders over $100 – FREE Standard Shipping (Tracked, 4-7 working days)
- Express shipping – Next Working Day (Canada only) – $8.50 (Order by 3 PM)
Pick-Up Options:
- Warehouse Pick-Up – FREE (Ready in 1 working day, collection only)
Canada Returns:
- FREE returns for Canada customers on orders over $100
- We offer a 14-days return policy from the date of arrival
- Exchanges available for items outside of the return window within 30 Days window (must be in original condition with tags attached)
- Visit our [Returns Page] for full details
A Note on Sizing:
To ensure the perfect fit, we encourage our Canada customers to use our free returns policy on orders over $100 by ordering two sizes and returning the unwanted one for a full refund. You can also place the jumper over the recipient’s clothing to gauge the fit.
We are committed to providing a seamless and stress-free shipping experience. If you need assistance, our team is always here to help!
- Express Shipping (1-2 working days) – $5.50 for orders over $100, $6.50 for under
- Orders under $50 – $6.50 Standard Shipping (Tracked, 4-7 working days)